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This discussion topic has been answered Discussion topic: Sky Sports Live

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This message was authored by: Gingermoonman

Sky Sports Live

I am trying to watch live sport on the Sky Sports app but it is not working on 5G? It is working on Wi-Fi? 

Any ideas? I have got a new iPhone? Get an eSim?


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This message was authored by: caesarome Answer

Re: Sky Sports Live

Posted by a Superuser, not a Sky employee. Find out more

Do you have location services turned on for the app in the settings of your phone ?

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This message was authored by: SKY1992bf

Re: Sky Sports Live

Posted by a Superuser, not a Sky employee. Find out more

@Gingermoonman , why what's happening when you try, are there error messages? If so what are they saying


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This message was authored by: Gingermoonman

Re: Sky Sports Live

Sorry that would help!!!

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A problem was encountered- please try again later

This message was authored by: caesarome Answer

Re: Sky Sports Live

Posted by a Superuser, not a Sky employee. Find out more

Do you have location services turned on for the app in the settings of your phone ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Gingermoonman

Re: Sky Sports Live

Yes have got it on While Using the App

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This message was authored by: Gingermoonman

Re: Sky Sports Live

Have just put it on Always and it works!!! Thanks!

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This message was authored by: Gingermoonman

Re: Sky Sports Live

Update on this!! It worked at work but on train it didn't work again? Same message as earlier

This message was authored by: caesarome

Re: Sky Sports Live

Posted by a Superuser, not a Sky employee. Find out more

At work are you connected to a wifi connection ?

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This message was authored by: Gingermoonman

Re: Sky Sports Live

So at work it worked on Wi-Fi but not on 5G, but then I turned on location to always on and it worked on 5G,, on the way home 5G did not work? I turned it onto location on only when app on and it worked again!!! So I will try agina tomorrow! I might need to toggle between it on always and only on when app, very strange

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