Discussion topic: Sky At It's Worst
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Message posted on 22 Nov 2024 10:01 AM
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Sky At It's Worst
Ok,
So yesterday 21 Nov I received on from Sky Community a message that I have got a reply to a post of mine.
Tried the ‘Reply’ button and got ‘Access Denied’
So thought I need to sign in and got same ‘Access Denied’.
So there was a fault on the system but I could not register what the fault was because 'there was a fault on the system'.....Ahhhhhhh
Clearly as I can now post this the issue has been fixed.
What was going on?
What can I do if this happens again in order to inform Sky there is an issue?
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Message posted on 22 Nov 2024 10:04 AM
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Re: Sky At It's Worst
@Edependable Your post has been moved from the Stream, forum as your issue is unrelated to Sky Stream.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 22 Nov 2024 10:10 AM
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Re: Sky At It's Worst
It might have been a one off glitch, so as things are working now as you can post it might not occur again. But if it does it is always worth try signing out, clearing your Sky cookies via your web browser then signing in again.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 22 Nov 2024 10:17 AM
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Re: Sky At It's Worst
IT IS NOT UNRELATED TO SKY STREAM AS I AM A SKY STREAM USER!
So where is it now??????
Message posted on 22 Nov 2024 01:30 PM
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Re: Sky At It's Worst
Your posts here aren't about Sky Stream, though.
You can see all your recent posts here: https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4244859
Message posted on 22 Nov 2024 03:41 PM
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Re: Sky At It's Worst
Thanks but it just happened again!
Access Denied
You don't have permission to access "http://skyidapp.sky.com/AK_PM_VPATH0/856922/288_Error.html" on this server.
Reference #18.60ad1002.1732289844.40cca314
https://errors.edgesuite.net/18.60ad1002.1732289844.40cca314
When I posted this said
Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.
So what I have tried to send is not being permitted.?
Message posted on 22 Nov 2024 03:43 PM
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Re: Sky At It's Worst
Please see my reply
Message posted on 22 Nov 2024 03:46 PM
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Re: Sky At It's Worst
Do you happen to be using a VPN?
If not, Sky's help here probably applies, even though you're not trying to access Sky Yahoo Mail: https://www.sky.com/help/articles/problems-accessing-sky-yahoo-mail-error-access-denied
Message posted on 22 Nov 2024 07:31 PM
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Re: Sky At It's Worst
Yes Nord VPN. But issue is intermittant with 50+ Mbps
Message posted on 22 Nov 2024 07:33 PM
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Re: Sky At It's Worst
For this issue try disabling your VPN to see what happens:
@Edependable wrote:
Thanks but it just happened again!
Access Denied
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 22 Nov 2024 07:40 PM
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Re: Sky At It's Worst
Yep will do thansk if it persists but this time it eventually worked. Typical when you intermitant / unrepeatable issues.
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