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Discussion topic: Security error message accessing Sky help article on Q box specifications

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Security error message accessing Sky help article on Q box specifications

Posted by a Superuser, not a Sky employee. Find out more

@splinternet wrote:

This article is the Sky information page for the various Sky Q boxes.  Does anyone else get this error when selecting any of the options:

 

Sky error screenshot.jpg

 

How to bring it to Sky's attention?


Hi @splinternet  If you click on the advanced tab you should be able to access the site?

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This message was authored by Federica-C This message was authored by: Federica-C

Re: Security error message accessing Sky help article on Q box specifications

Thanks for flagging this @splinternet, I was able to replicate in Chrome too. 

 

We're currently looking into and will get back to you once I have updates.

Federica-C
Community Manager

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This message was authored by Federica-C This message was authored by: Federica-C

Re: Security error message accessing Sky help article on Q box specifications

Afternoon,

 

This should now be resolved. Could you please try opening the PDFs and see if it's working on your end?

Federica-C
Community Manager

We're interested in your ideas for improving Sky Go, Sky Q & Sky Broadband.

Browse the latest customer ideas or add your own. 

splinternet
Topic Author
This message was authored by splinternet This message was authored by: splinternet

Re: Security error message accessing Sky help article on Q box specifications


@Federica-C wrote:

Afternoon,

 

This should now be resolved. Could you please try opening the PDFs and see if it's working on your end?


@Federica-C  Yes thanks, problem solved.  Can you confirm that these specs are up to date?  It's been suggested (either earlier in this topic or possibly in a related topic) that they're out of date.

splinternet
Topic Author
This message was authored by splinternet This message was authored by: splinternet

Re: Security error message accessing Sky help article on Q box specifications


@splinternet wrote:

 

It's been suggested (either earlier in this topic or possibly in a related topic) that they're out of date.


It was a comment by @fizzdisco in this topic

This message was authored by fizzdisco This message was authored by: fizzdisco

Re: Security error message accessing Sky help article on Q box specifications


@splinternet wrote:

@splinternet wrote:

 

It's been suggested (either earlier in this topic or possibly in a related topic) that they're out of date.


It was a comment by @fizzdisco in this topic


The specs for both the 1TB & 2TB non-UHD boxes still mention the SkyQ app. This was discontinued a long time ago. Only the Sky Go app can be used for viewing content from Q boxes. 

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