My Sky app not working

[M7GFB]

Have migrated to iPhone 13 pro and now MySky wil not work

[alan2664]

Have exactly the same problem.  Sky webpage opens when I try to sign into the App.  Tried calling but the Sky employee couldn't grasp what the problem is!

Have been given Apple TV as a VIP gift for 6 months but no way to activate it!

you can do much better Sky!

Alan

[Bac2022]

I can’t get the My Sky app to work. Keeps taking me to the site to sign in then won’t access. Going in circles. 

[Bac2022]

I am having the same issue now. Not resolved. 

[ARLaxey]

This is exactly what has happened to me after upgrading my phone from iPhone XR to iPhone 14. 
I'm totally stumped on what to do so have just removed the MySky app. 

[Naomi+A-Pope]

My sky app has stopped working

Deleted and reinstalled - gets as far as log in and then just comes up with a page showing what the sky app can do and to do download .

don't think the issue is resolved 

[Melpar]

I have the same issue, sky app not loading at all just a blank screen.. 

[caesarome]

Is anyone using the Duckduckgo app, if so try removing it and see if the MySky app then works. Also try a reboot of your iPhone.

[Melpar]

Tried reboot several times app still not working 

[PeaMa]

After several years and successive phones failing to allow me to access MySky, it has started working as mysteriously as it stopped. I have previously tried all the work around and other solutions without success, so I can't offer anything by way of help ie a solution for others who still can't access the app. Thanks for all the advice over time

[sniffermark]

Hallelujah! I saw the post by @PeaMa, saying the app was suddenly working again, and tried it myself.  It works!  It seems the app got a big update in mid-February.  It has been YEARS since it stopped working for me.  At last!

[Martint235]

MySky isn't workforces me. It just says I'm not authorised 

[AD2466]

Is anybody still not able to run the Sky go app on thier PV?

[PeaMa]

My problem, now resolved, was with MySky. I have not experienced any problems with SkyGo on any platform

[Martint235]

Some progress. I can access the app but can't see my bills. I also can't access sky vip, it says that I can't join sky vip just now and lust reasons such as I'm new to sky (over 9 years so not new)