Manage Secondary Sky IDs

[Ado]

Hi @J+L+G I've spoken to the SkyID team for you, and as suspected unfortunately a secondary ID for Mobile isnt supported at the moment - I'm really sorry it isnt a more positive answer, especially given I can totally envisage what you are trying to do, but hopefully this will prevent you keep trying to find a way to make it work. Apols again.

[J+L+G]

I really appreciate the support in finding an answer, even if it's not the one I wanted. Good work and thanks to the community. 

[ChadRyan]

can anyone tell me what's the difference between a sky customer and a sky super user 

[Daniel0210]

@ChadRyan 

Superusers are still customers. We don't work for Sky. See this link to explain in full

https://helpforum.sky.com/t5/Superusers/bd-p/meetthesuperusers 

[ChadRyan]

so there is no difference between a sky superuser

[ChadRyan]

so there is no different thing between a sky  super user really then

[caesarome]

In that you mean we don't work for Sky then yes that is correct as we don't.

[ChadRyan]

so there is no different thing between a sky  super user really then

[caesarome]

Sky are paid employees and Super Users are not paid and neither are we employees of Sky.

[ChadRyan]

How do sky soup uses no so much information about sky services such as sky broadband and sky TV

[Daniel0210]

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@ChadRyan wrote:

How do sky soup uses no so much information about sky services such as sky broadband and sky TV

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@ChadRyan 

Experience with Sky products and experience on here. 

[ChadRyan]

okay, can anyone tell me why do you lose all your recordings from your sky box when you factory reset the sky box please?

[Mark39]

A factory reset does as the name implies. It restores the box to the condition it was in before use. So all settings are restored to default and the space on the hard disk reserved for recordings is wiped.

[ChadRyan]

is there, no way of backing up all of your sky recordings 

[Mark39]

Sky+? Or Sky Q?