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Discussion topic: Can’t put eircode into sky app

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This message was authored by Ori123 This message was authored by: Ori123

Can’t put eircode into sky app

Hi I can't set up my sky app it says enter postcode but I'm in Ireland and it won't accept my eircode can someone please help 

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This message was authored by caesarome This message was authored by: caesarome

Re: Can’t put eircode into sky app

Posted by a Superuser, not a Sky employee. Find out more

@Ori123 

Im not sure if they can help you so I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Can’t put eircode into sky app

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Ori123  an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
Ori123
Topic Author
This message was authored by Ori123 This message was authored by: Ori123

Re: Can’t put eircode into sky app

I've been waiting 2 hours and my box is due tomorrow can someone get back to me please 

This message was authored by caesarome This message was authored by: caesarome

Re: Can’t put eircode into sky app

Posted by a Superuser, not a Sky employee. Find out more

As long as you have typed something into the chat bubble that is at the bottom of this page the messaging team will get back to you as soon as they can.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Shauna241 This message was authored by: Shauna241

Re: Can’t put eircode into sky app

Im having same issue and cabtvget inbto sky stream without the eire code

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