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Discussion topic: Issue with MY Sky App (VIP)

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This message was authored by: BrianT4

Message posted on ‎03 Apr 2025 11:05 PM

Issue with MY Sky App (VIP)

Since my MySky app was updated 3 weeks ago, I cannot access the VIP section to enter competitions etc. 

 

when you click through it, it just keeps going back to the start of the section. 

This happened before and it just seemed to correct itself after about 3 months. 

any ideas how to fix it quicker ?

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎04 Apr 2025 05:38 AM

Re: Issue with MY Sky App (VIP)

Posted by a Superuser, not a Sky employee. Find out more

Have you tried deleting the app, rebooting the device then installing the app again ?

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This message was authored by: BrianT4

Message posted on ‎04 Apr 2025 09:43 AM

Re: Issue with MY Sky App (VIP)

Hi

 

yes - have done all of that and still the same result. 

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