14 Dec 2020 07:06 PM
Hi, anyone have any idea how to online chat with sky?
18 May 2021 12:40 PM
Hi there,
please see Want to live chat with Sky? for all messaging options.
Thanks
Federica-C
Community Manager
We're interested in your ideas for improving Sky Go, Sky Q & Sky Broadband.
Browse the latest customer ideas or add your own.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
14 Jan 2021 04:48 PM
For some unknown reason Sky have removed this really useful service and replaced it with nothing! Getting in touch with Sky is virtually impossible now. If you do ring them you are on hold, ignored and / fobbed off. At least with Live Chat you could get some real help. Utterly useless looking to this company for assistance.
14 Jan 2021 07:56 PM
Posted by a Superuser, not a Sky employee. Find out moreThe Live Chat service is still available, where it's applicable, as a contact option at the end of the help guide for some topics if the help hasn't resolved the problem.
15 Jan 2021 10:52 AM
When I tried to Live Chat yesterday I was informed, on the site, that this service has now been withdrawn. So I have no idea what is going on.
15 Jan 2021 10:56 AM
Posted by a Superuser, not a Sky employee. Find out more
@PastIt wrote:
When I tried to Live Chat yesterday I was informed, on the site, that this service has now been withdrawn. So I have no idea what is going on.
How did you try to access it?
17 Jan 2021 09:02 PM
Via the Sky site.
24 Feb 2021 02:07 PM
Any Link - I tried and at the end of the help no option
24 Feb 2021 02:39 PM
Posted by a Superuser, not a Sky employee. Find out more
@Eggo wrote:
Any Link - I tried and at the end of the help no option
If there's no link at the end of the help guide, the Live Chat service isn't suitable for that topic or is busy.
08 May 2021 03:01 PM
No idea, gave up trying. Live Chat seems to be Dead Chat
18 May 2021 12:40 PM
Hi there,
please see Want to live chat with Sky? for all messaging options.
Thanks
Federica-C
Community Manager
We're interested in your ideas for improving Sky Go, Sky Q & Sky Broadband.
Browse the latest customer ideas or add your own.
06 Sep 2021 12:10 PM
Hello I need talking on chatline?
Regards
Geraldine
06 Sep 2021 01:02 PM
Posted by a Superuser, not a Sky employee. Find out more
@Kirwan1961 wrote:
Hello I need talking on chatline?
Can you tell us ,what about?
18 Oct 2021 05:53 PM
Sky glass
18 Oct 2021 07:27 PM
Posted by a Superuser, not a Sky employee. Find out moreYou are not chatting to Sky here @roxy2021 so if you have a question about Sky Glass start a new topic here and one os us fellow Sky customers will try an answer it for you:
https://helpforum.sky.com/t5/Sky-Glass/bd-p/sky-glass
17 Nov 2021 07:53 PM
Lol not a chance more chance ringing et
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 7 hours
New Discussion