Mobile Apps & Websites
0

Discussion topic: Having problems with SkyVip. I’m getting emails telling me about deals, but app not working

Reply
KP123
What's this?
This message was authored by KP123 This message was authored by: KP123

Having problems with SkyVip. I’m getting emails telling me about deals, but app not working

‎21 Nov 2024 09:08 PM

Having problems with SkyVip. I’m getting emails telling me about deals, but app not working. I have tried uninstalling and reinstalling but doesn't seem to help 

Report post
Post 1 of 6
158 Views
Reply
0 Likes
Reply

All Replies

caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Having problems with SkyVip. I’m getting emails telling me about deals, but app not working

‎21 Nov 2024 09:45 PM

Posted by a Superuser, not a Sky employee. Find out more

If you have uninstalled then there isn't much more that you can do but out of interest what is actually happening as not working doesn't give us much to go on ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 6
153 Views
Reply
0 Likes
KP123
What's this?
Topic Author
This message was authored by KP123 This message was authored by: KP123

Re: Having problems with SkyVip. I’m getting emails telling me about deals, but app not working

‎22 Nov 2024 02:20 PM

It says

were really sorry but you can't join sky vip right now 

it could be because:

  • You're new to Sky and your services aren't set up yet.
  • Sky VIP isn't available with your package.
  • You're a Now TV customer, Sky VIP's only available to Sky customers.
  • You're in your 31-day cancellation period.
  • Your services are suspended due to a billing issue.

For more information visit www.sky.com/help/ articles/sky-vip-faqs

Report post
Post 3 of 6
127 Views
Reply
0 Likes
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Having problems with SkyVip. I’m getting emails telling me about deals, but app not working

‎22 Nov 2024 04:19 PM

Posted by a Superuser, not a Sky employee. Find out more

@KP123 

Do any of those apply to you ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 4 of 6
121 Views
Reply
0 Likes
KP123
What's this?
Topic Author
This message was authored by KP123 This message was authored by: KP123

Re: Having problems with SkyVip. I’m getting emails telling me about deals, but app not working

‎22 Nov 2024 04:30 PM

No, so it doesn't really help me at all

Report post
Post 5 of 6
116 Views
Reply
0 Likes
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Having problems with SkyVip. I’m getting emails telling me about deals, but app not working

‎22 Nov 2024 05:11 PM

Posted by a Superuser, not a Sky employee. Find out more

Are you new to Sky or a returning customer ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 6 of 6
112 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 7 hours

New Discussion