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This discussion topic has been answered Discussion topic: Email problem

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This message was authored by: Feargal

Email problem

I can see all my emails ok.

 

But I can open nothing, and not see any attachment.


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This message was authored by: Mark39 Answer

Re: Email problem

Posted by a Superuser, not a Sky employee. Find out more

Try closing all Sky website, then clearing your browser cache. Or try logging in with your browser's privacy/incognito mode.

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This message was authored by: Mark39

Re: Email problem

Posted by a Superuser, not a Sky employee. Find out more

If you're using an email app, which one? Does everything work normally if you login online here: https://www.sky.com/signin/email

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This message was authored by: Feargal

Re: Email problem

I am using sky.com.

 

Everything works ok

This message was authored by: Mark39

Re: Email problem

Posted by a Superuser, not a Sky employee. Find out more

So what happens when you try to open an email to view it? 

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This message was authored by: Feargal

Re: Email problem

It will not open - anything - email or attachment.

This message was authored by: Mark39 Answer

Re: Email problem

Posted by a Superuser, not a Sky employee. Find out more

Try closing all Sky website, then clearing your browser cache. Or try logging in with your browser's privacy/incognito mode.

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