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Discussion topic: Expired info in My Sky App for Android Sky VIP
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This message was authored by: Serialcomp
Message posted on 02 Mar 2026 09:16 AM
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Expired info in My Sky App for Android Sky VIP
Not a big issue I suppose but cost me £5.99 so I am posting about it. Today in the mySkyApp for Android it displays under rewards an offer of Vue Cinema Tickets for February. Its obviously not February. But when I went to use this reward for the first time yesterday, it also said "February" but it was already 1 March. When I clicked on it a number of times and nothing displayed except a blank page, I assumed I could not.access the deal as it hadn't yet been made available for March. So I paid for my cinema ticket as I was already at the cinema. Sometime later I checked the app again and this time clicking the February Cinema Tickets reward did cause a page to load and that page had been updated to display the March ticket offer. I know I am being pedantic and precious but if the underlying page can be made to display the offer corresponding to the current (eventually) it seems odd that the primary page that just acts as a signpost cannot also be made to display current info. Any feedback welcome. Thanks.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 02 Mar 2026 10:24 AM
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Re: Expired info in My Sky App for Android Sky VIP
I see the same in that it is still showing February so if you want you could email them about this - support @ skyticketit.com (with no spaces
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