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Discussion topic: sky app

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Avatar for Charlie433
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This message was authored by: Charlie433

Message posted on ‎19 Feb 2026 10:47 PM

sky app

my sky app has decided my account is not authorised to access it after about 4 years of use- with no missed or late payments and currently 5 devices and 2 accessories on my account. im getting very frustrated with the robots giving me links to pages that have no information about what i need. im so close to cancelling my account this is not first issue with sky and its always been next to impossible to speak to a HUMAN BEING. why is my app doing this all if a sudden?

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎20 Feb 2026 05:43 AM

Re: sky app

Posted by a Superuser, not a Sky employee. Find out more

@Charlie433 

What device is the app installed on ?

Are you using a VPN or if on an iphone the private relay function ?

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Avatar for Yoghurt
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This message was authored by: Yoghurt

Message posted on ‎20 Feb 2026 10:02 AM

Re: sky app

@Charlie433  It's a glitch  I've had it and it works fine 

Sarah backx
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This message was authored by: IANBRAMFORD

Message posted on ‎03 Mar 2026 08:24 PM

Re: sky app

Same here pal getting fed up with no Human being  available to answer querys 

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