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Discussion topic: Error message when trying to access my billing

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This message was authored by: AmyL41

Error message when trying to access my billing

I'm having trouble accessing my billing via the app & website. When I try to access billing I keep getting 

 

https://errors.edgesuite.net/18.973e1202.1758318328.2a2c6a23

 

Weirdly its only happening when I'm on WiFi, I have no trouble on mobile data. Ive cleaned my cache, re-set my router, tried different devices & I dont use VPN. Nothing I've tried has helped. It was working fine until yesterday. Anyone any ideas? 

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This message was authored by: caesarome

Re: Error message when trying to access my billing

Posted by a Superuser, not a Sky employee. Find out more

@AmyL41 

If it helps you are not the only one as other people are reporting the same issue at present. Have you tried a reboot of your broadband router ?

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This message was authored by: AmyL41

Re: Error message when trying to access my billing

Ah, maybe they're having problems. Ill leave it for a few days then see what happens. Thank you for commenting 😃

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