Sky+ Video unavailable on Sky Sports App

[ASH_UK]

Hi

I am getting Video Unavailable. A problem has occurred please try again later on the Sky Sports App. 

I'm on Android v11.  OnePlus 6.  All updates installed.  I'm in UK.

I can watch live video's on Sky Go and non live video on Sky Sports App but not live Sky +.

I've deleted and reinstalled the app numerous times, deleted cookies, have no VPN.

It's not a problem with my account as my daughter can watch Sky + on her iPhone with my credentials.

 I've searched previous forums and can't seem to find a fix.  

Thanks in advance. 

[Tom-W19]

Hi @ASH_UK 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147