Discussion topic: Sky+ Video unavailable on Sky Sports App

This message was authored by: ASH_UK · ‎18 Sep 2024

Hi

I am getting Video Unavailable. A problem has occurred please try again later on the Sky Sports App.

I'm on Android v11. OnePlus 6. All updates installed. I'm in UK.

I can watch live video's on Sky Go and non live video on Sky Sports App but not live Sky +.

I've deleted and reinstalled the app numerous times, deleted cookies, have no VPN.

It's not a problem with my account as my daughter can watch Sky + on her iPhone with my credentials.

I've searched previous forums and can't seem to find a fix.

Thanks in advance.

This message was authored by: Tom-W19 · ‎19 Sep 2024

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Thanks
Tom

All Replies