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Discussion topic: Content pack not highlighted

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This message was authored by: Seanynicks

Message posted on ‎04 Aug 2026 03:27 PM

Content pack not highlighted

I'm trying to upgrade from essential tv to ultimate tv but the content pack button doesn't work so how do I proceed? I've tried the mysky app and it's the same.

regards Sean

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎04 Aug 2026 06:03 PM

Re: Content pack not highlighted

Posted by a Superuser, not a Sky employee. Find out more

@Seanynicks 

The only way around this would be to call Sky.

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