Can't get desktop player for Sky sports on laptop

[SNX]

I am trying to watch sky sports on my laptop. I am a subscriber and am signed in on the laptop (and I can watch sky sports on my TV). When I download the desktop player I am told at the end of the process that I am offline and need to try again when I am connected to the internet. But I am connected to the internet and all other apps are working (e.g. BBC iplayer, you tube, etc. ). How can I watch Sky sports football?

[caesarome]

Have you tried rebooting your laptop or see what happens if you install the Sky Go app and use that instead ?

https://www.sky.com/watch/sky-go/windows

[SNX]

Thanks for the suggestion. I have rebooted and even reset the laptop with no success. I hadn't thought about sky Go though so thanks I'll try that.

[SNX]

Yes thanks I can get the current premier league football match through sky go. Will I be able to get EFL championship matches on sk sports plus through sky go do you know (I guess not). Thanks for your help.

[caesarome]

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@SNX wrote:

Will I be able to get EFL championship matches on sk sports plus through sky go do you know (I guess not). Thanks for your help.

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Sometimes an odd match is shown on Channel 412 (also called Sky Sports+) but for the other you would need to use the Sky Sports app on a mobile device.