29 Jun 2023 07:15 AM
Always used remote record but now does not work.
29 Jun 2023 07:25 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @JanisCherry Which App are you using?
29 Jun 2023 07:31 AM
@MightyQuinn always used sky go on iPhone to record to watch later at home now get oops something went wrong.
29 Jun 2023 07:35 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @JanisCherry I would delete and reload the App, but make sure that you connect it to your box while at home before trying to set record remotely.
30 Jun 2023 07:16 AM
Hi @JanisCherry,
Bit of a random question, but others are experincing similar problems...
... do you live in Wales by any chance?
James
30 Jun 2023 07:40 AM
@JamSpring @Yes I do
30 Jun 2023 08:26 AM - last edited: 30 Jun 2023 09:40 AM
Hi @JanisCherry
Ah ok - as expected - as it's seems almost certaint that it is only customers in Wales who are been affected by this glitch...
@caesarome - not sure if this is something you are able to bring Skys attention to, as so far, I've not heard back anything from; apps@sky.uk
thanks
James
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