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Discussion topic: Can no longer remote record on tv from iPhone.

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This message was authored by JanisCherry This message was authored by: JanisCherry

Can no longer remote record on tv from iPhone.

Always used remote record but now does not work.

 

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Can no longer remote record on tv from iPhone.

Posted by a Superuser, not a Sky employee. Find out more

Hi @JanisCherry   Which App are you using? 

JanisCherry
Topic Author
This message was authored by JanisCherry This message was authored by: JanisCherry

Re: Can no longer remote record on tv from iPhone.

@MightyQuinn    always used sky go on iPhone to record to watch later at home now get oops something went wrong. 

This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Can no longer remote record on tv from iPhone.

Posted by a Superuser, not a Sky employee. Find out more

Hi @JanisCherry   I would delete and reload the App, but make sure that you connect it to your box while at home before trying to set record remotely. 

This message was authored by JamSpring This message was authored by: JamSpring

Re: Can no longer remote record on tv from iPhone.

Hi @JanisCherry,

 

Bit of a random question, but others are experincing similar problems...

 

... do you live in Wales by any chance?

 

James

 

JanisCherry
Topic Author
This message was authored by JanisCherry This message was authored by: JanisCherry

Re: Can no longer remote record on tv from iPhone.

@JamSpring @Yes I do 

This message was authored by JamSpring This message was authored by: JamSpring

Re: Can no longer remote record on tv from iPhone.

Hi @JanisCherry 

 

Ah ok - as expected - as it's seems almost certaint that it is only customers in Wales who are been affected by this glitch... 

 

@caesarome - not sure if this is something you are able to bring Skys attention to, as so far, I've not heard back anything from; apps@sky.uk

 

thanks

 

James

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