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Discussion topic: Applying for Sports Tickets

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This message was authored by: Amity1975

Applying for Sports Tickets

Every time I try to enter for sports tickets through VIP using my mobile app, I get an error saying "this email is already registered". I've tried 100 times but for tickets, no matter what type, it simply won't allow me to enter. I can enter pretty much anything else. What am I doing wrong? 

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This message was authored by: SKY1992bf

Re: Applying for Sports Tickets

Posted by a Superuser, not a Sky employee. Find out more

@Amity1975  Are you a sky sports tv subscriber?


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This message was authored by: Amity1975

Re: Applying for Sports Tickets

Yes, I have been for many years. It's very odd. I can enter any other draw but when it's football tickets, I choose a game, then get asked to enter my details (email and name) and as soon as I hit blue entry button it goes red and says "this email is already registered". I don't get this with any other type of draw entry, just football tickets.

This message was authored by: caesarome

Re: Applying for Sports Tickets

Posted by a Superuser, not a Sky employee. Find out more

@Amity1975 

Try using any other email address so you can get to the next page then change it back to your usual email before submitting.

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This message was authored by: Amity1975

Re: Applying for Sports Tickets

The next page is submit. Frustrating because you can't anywhere in sky chat and I got no where on the phone to so thought I'd try here in case I wasn't alone.

This message was authored by: Anna078

Re: Applying for Sports Tickets

This is also happening to me, it's so frustrating. Is there a solution? 

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This message was authored by: Amity1975

Re: Applying for Sports Tickets

Not so far

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