Discussion topic: eARC doesn’t work

This message was authored by: NotTellingYou20 · ‎05 Dec 2023

I have the Sky Glass (QS023.010.00P) 55" and I have connected my Sony HT-G700 (V2.127) via HDMI2 and nothing.

the Sony HT-G700 supports Earc (it even in the menu system as on).

what am I missing?

This message was authored by: TimmyBGood · ‎06 Dec 2023

Just to check: the HDMI cable is from HDMI #2 on the Glass set to HDMI Out on the soundbar (which is somewhat counter-intuitive)?

Some users have had more sucess with an HDMI 2.1 rated cable, but don't pay more than £10 for that.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: TimmyBGood · ‎06 Dec 2023

Just to check: the HDMI cable is from HDMI #2 on the Glass set to HDMI Out on the soundbar (which is somewhat counter-intuitive)?

Some users have had more sucess with an HDMI 2.1 rated cable, but don't pay more than £10 for that.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: NotTellingYou20 · ‎06 Dec 2023

Yep, done both, and no joy 😔

This message was authored by: NotTellingYou20 · ‎06 Dec 2023

It's was the plugging in to the hdmi out on the soundbar. Mental.

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