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Discussion topic: unauthorised email

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This message was authored by: pby234

Message posted on ‎01 Jul 2022 02:40 PM

unauthorised email

I keep receiving emails puporting to be from sky.  the address is always a private one.  How do I know if this is genuine.

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎01 Jul 2022 02:42 PM - last edited: ‎01 Jul 2022 03:10 PM

Re: unauthorised email

Posted by a Superuser, not a Sky employee. Find out more

@pby234  What does the email say?

 

Please be aware there are lost of scam emails out there emulating companies like sky stating things such as your email account needs to be upgraded etc.  If sky send any email they don't have links to follow.  Do any of these email ask you to click a link for any reason? They wouldn't use a personal email address either.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: jayach

Message posted on ‎01 Jul 2022 03:05 PM

Re: unauthorised email

Posted by a Superuser, not a Sky employee. Find out more
@pby234 wrote:

I keep receiving emails puporting to be from sky.  the address is always a private one.  How do I know if this is genuine.

Then it is not from Sky, it's spam/scam.

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