22 Mar 2023 02:30 PM
i am receiving e-mails but cannot send , all state off line despite showing being connected except for Yahoo
22 Mar 2023 04:11 PM
Posted by a Superuser, not a Sky employee. Find out moreYou haven't said how you are recieving you emails (app?), but if you can send via the webmail https://skyid.sky.com/signin/email, you may need to use a generated app password for your app/client. https://www.sky.com/sky-yahoo-mail/manage-apps
23 Mar 2023 12:21 AM
Hi @jayach ,thanks for the reply , i am using Yahoo on my iMac , i have 4 emails ( including yahoo/sky ) and they are redirected to my iMac mail via Yahoo , as i say e-mails are coming though but i cannot send , three of the e-mails state they are connected but yahoo is not
23 Mar 2023 08:20 AM
Posted by a Superuser, not a Sky employee. Find out moreJust to confirm - you're using the Yahoo Mail app on your iMac? Or are you using Apple Mail?
23 Mar 2023 09:44 AM
Hi @Mark39 all i can tell you is youis that it is mail forwarded from Yahoo to my iMac , i do not use the actual e-mail providers sites to send or rceive mail , it is all dealt with on my iMac
many thanks ipb
23 Mar 2023 09:48 AM
Posted by a Superuser, not a Sky employee. Find out more
@ipb wrote:
it is all dealt with on my iMac
And that is the key question here, what do you use on your iMac to do this ?
23 Mar 2023 10:15 AM
Posted by a Superuser, not a Sky employee. Find out more@ipb the reason for asking is that there are known problems with the built-in Mail app (it's called Apple Mail) on Apple devices such as the iMac. That may be the cause of the problem you're having.
23 Mar 2023 03:28 PM
Posted by a Superuser, not a Sky employee. Find out more
@ipb wrote:i am using Yahoo on my iMac , i have 4 emails ( including yahoo/sky ) and they are redirected to my iMac mail via Yahoo , as i say e-mails are coming though but i cannot send , three of the e-mails state they are connected but yahoo is not
I'm afraid I really can't see how you are doing that at all.
How is Yahoo handling the the non Sky|Yahoo addresses at all?
Did you set this up, and has it all been working until recently?
03 Apr 2023 07:14 AM
i have received some great answers and thank you for those ( forgetting that none of my e-mail addresses can send but can receive ) can i concentrate on my Yahoo e-mails , i can receive but cannot send from my iMac , i guess i'm using Apple mail as all my e-mail accounts show when i click on the mail icon at the bottom of the screen but still cannot send e-mails
03 Apr 2023 03:07 PM - last edited: 03 Apr 2023 03:08 PM
Posted by a Superuser, not a Sky employee. Find out moreI'm not familiar with Mac Mail, but all email clients use an SMTP server to send emails (probably a different one for each account)
So you need to check the SMTP settings for your accounts, does this help at all?
Change Outgoing server settings in Mail on Mac – Apple Support (UK)
For the Sky|Yahoo account, you may need to use a generated password.
https://www.sky.com/sky-yahoo-mail/manage-apps
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