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Discussion topic: not getting attachments but email indicates there is one

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This message was authored by onemilout This message was authored by: onemilout

not getting attachments but email indicates there is one

i used to get an icon to click and download an attachment but i'm not getting that anymore,  although the email listing shows a gallery looking icon indicating an attachment (in old settings this shows as the paperclip)

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This message was authored by caesarome This message was authored by: caesarome

Re: not getting attachments but email indicates there is one

Posted by a Superuser, not a Sky employee. Find out more

Try clearing your browsers cache and cookies then close down the browser before loading it up and trying again. If this doesn't work try a different browser works to see if that works for you.

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