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Discussion topic: not able to get my two step verification code on my phone
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This message was authored by: Paul+James
Message posted on 01 Apr 2026 05:32 PM
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not able to get my two step verification code on my phone
To login my two step verification code is not being sent to my mobile phone!
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 01 Apr 2026 05:45 PM
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Re: not able to get my two step verification code on my phone
@Paul+James looks like Sky may be having difficulties with some mobile networks.
You could wait to see if it resolved or you can use your Recovery Code to turn off 2 step verification and set it up again later to see if the non-receipt problem has gone away.
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