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Discussion topic: not able to get my two step verification code on my phone

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This message was authored by: Paul+James

not able to get my two step verification code on my phone

To login my two step verification code is not being sent to my mobile phone!

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This message was authored by: Mark39

Re: not able to get my two step verification code on my phone

Posted by a Superuser, not a Sky employee. Find out more

@Paul+James looks like Sky may be having difficulties with some mobile networks.

 

You could wait to see if it resolved or you can use your Recovery Code to turn off 2 step verification and set it up again later to see if the non-receipt problem has gone away.

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