Verification code

[taykal6]

Suddenly not receiving verification code to access emails. None of my details have changed as ive already checked. Any ideas?

[Mark39]

@taykal6 working fine here, so not a general problem. You could use your Recovery Code to turn off 2 step verification and try setting it up again later to see if it's working ok then.

[taykal6]

Problem is i can't find my recovery code

[Mark39]

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@taykal6 wrote:

Problem is i can't find my recovery code

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@taykal6 in that case, you'll have to call and ask Sky to turn off 2 step login on your behalf.. It will  take several days.

[caesarome]

There have been others reporting the same issue today so it might be an issue at Sky's end.

The recovery code was something you had to tick a box to say you had made a note of it when setting it up.

[taykal6]

Will give it a go, thanks