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Discussion topic: deleting emails

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This message was authored by: PT52

deleting emails

I'm unable to delete any emails is anybody else experiencing this or have you any ideas

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This message was authored by: caesarome

Re: deleting emails

Posted by a Superuser, not a Sky employee. Find out more

@PT52 

Try clearing your browsers cache and cookies then close down the browser before loading it up and trying again. If this doesn't work try a different browser works to see if that works for you.

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This message was authored by: PT52

Re: deleting emails

Thanks for that, I  cleared them and tried a different browser but it's still the same

This message was authored by: caesarome

Re: deleting emails

Posted by a Superuser, not a Sky employee. Find out more

@PT52 

So to be clear, you select the delete option and nothing happens ?

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This message was authored by: jayach

Re: deleting emails

Posted by a Superuser, not a Sky employee. Find out more

Absolutely no problem here.

Assuming you access your emails via a browser, could you explain just what happens when you try to delete one?

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This message was authored by: PT52

Re: deleting emails

It was saying 'unable to delete this message' but has now suddenly decided to delete them normally.

thanks for your help guys ... fingers crossed 

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