Currently unable to access emails

[closecygnet18]

Unable to access my emails.

information on screen is as detailed below.

upstream connect error or disconnect/reset before headers reset reason : connection failure.

[chris91]

Wouldn't it be nice if Sky put a banner headline here telling us of the problem.

[PT52]

Dream on Sky helping!

[scouselfc]

i sign up a email account with hotmail !! fed up with sky going down !! so it may be worth getin a new email for your family and friends !! like the mobile on sky that goes down

am also thinkin about leaving sky tv ...all rubbish channels they axed the best am paying for old classic films such as bbc !! they keep sayin new channels wow classic old films like harry potter etc !! u get all good films on cbs free view app and freesat

[lettice]

Im seeing the same error once logged into mine.

A refresh of the page and your into the correct page, but it seems to happen at every click throughout the site.
Even got it while trying to delete an email. 

[GD1]

In addition to @lettice  post I would also try deleting browser cache/cookies to resolve the issue

[Mark39]

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@GD1 wrote:

In addition to @lettice  I would also try deleting browser cache/cookies to resolve the issue

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Or log in using your browser's privacy/incognito mode. Worked for me.

[Mark39 · Accepted solution]

All, this should now have been resolved. If you have further problems, clear your browser cache - cookies, history etc. as @GD1 posted.