0

Discussion topic: can't gain access to yahoo mail

Reply
This message was authored by robeb818 This message was authored by: robeb818

can't gain access to yahoo mail

For the last couple of days I have got the message 'You can no longer create a new Yahoo Mail account via Sky'.  I have cleared the cache and tried logging on via Sky.com but still get this message.  Any help would be appreciated.

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: can't gain access to yahoo mail

Posted by a Superuser, not a Sky employee. Find out more

Can install the Outlook app and use these settings with it to see if you can access your emails:

 

Select either "Other" or "Not Yahoo" then use these settings:


Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes


Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes


You will then need to generate a 16 digit password and hopefully this link will work for you as you need to use that instead of your usual one, you can do that here:
https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion