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Discussion topic: can't gain access to yahoo mail

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This message was authored by: robeb818

can't gain access to yahoo mail

For the last couple of days I have got the message 'You can no longer create a new Yahoo Mail account via Sky'.  I have cleared the cache and tried logging on via Sky.com but still get this message.  Any help would be appreciated.

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This message was authored by: caesarome

Re: can't gain access to yahoo mail

Posted by a Superuser, not a Sky employee. Find out more

Can install the Outlook app and use these settings with it to see if you can access your emails:

 

Select either "Other" or "Not Yahoo" then use these settings:


Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes


Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes


You will then need to generate a 16 digit password and hopefully this link will work for you as you need to use that instead of your usual one, you can do that here:
https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

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