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Discussion topic: YahooEmail problems

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This message was authored by Thomasthebird This message was authored by: Thomasthebird

YahooEmail problems

Hi we are constantly having problems with our sky / yahoo email account. We using outlook and the system seems to be getting constantly worse. We have emails stuck in our outbox since the 13th of October which will not send or allow us to delete them. We also keep getting notifications saying the connection to the server has failed. Please can some contact us to diccuss these problems 

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This message was authored by Mark39 This message was authored by: Mark39

Re: YahooEmail problems

Posted by a Superuser, not a Sky employee. Find out more

Sky won't contact you. They have no easy way of establishing who you are from a forum post. But by all means give them a call if you want to speak directly to them.

 

The likelihood is that you need to use an app password in place of your normal Sky password in the Outlook setup for your Sky Yahoo email  account. 

 

Details, and a link to the app password generator here: . https://www.sky.com/help/articles/getting-started-with-sky-yahoo-mail#accordion-repeater-header-6

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