Emails opening as html.(?)

[lyndy25]

Using windows 10 mail app and emails from specific(ie not all) senders are opening without being converted to a readable(ie English) format. Emails from same senders open OK when going in to sky website. This has been happening for several months but has not corrected itself yet . Have tried reinstalling mail ap but with no success. Any ideas?

[jayach]

This has been mentioned on the forum a few times before. AFAIK, it has not been resolved as to whether the problem is a Microsoft or Yahoo one.

Best to use a different client/app.