30 Sep 2024 10:36 AM
Hi everyone, wonder if you can help. I currently access my emails via my phone and I can't remember the password. I'd like to set up my emails on my iPad too and I'm getting confused as to what are the following:- Sky ID. Is this my email address?- Yahoo email. Is this my usual email address or something different?- Where do I go to change my email password?- How do I set things up so I automatically go into my emails without having to enter my password each time on a new device?It's been so long since I've known my password I'm really quite stuck.Thank you
30 Sep 2024 12:05 PM
Posted by a Superuser, not a Sky employee. Find out more
@Caroline303 wrote:
Sky ID. Is this my email address?
Possibly it could be as it will be everything before the @Sky.com part of the address.
@Caroline303 wrote:
Yahoo email. Is this my usual email address or something different?
Yahoo is who run the email service so unless you email address ends in Yahoo.com then your email is with Sky.
@Caroline303 wrote:
Where do I go to change my email password?
You can do that here:
https://skyid.sky.com/resetpassword/
@Caroline303 wrote:
How do I set things up so I automatically go into my emails without having to enter my password each time on a new device?
When you set up your account via the email app on your iPad you shouldn't have to enter the password everytime you go to access your emails.
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