Discussion topic: When I compose an email, the words 'SKY.COM ALERT' appear in front of my email address??
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Message posted on 10 Aug 2023 04:47 PM
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When I compose an email, the words 'SKY.COM ALERT' appear in front of my email address??
When I composse a yahoo email, the system has recently started putting the words "SKY.COM ALERT" in fromt of my email address in the 'from' box. this is quite recent and, understandably, many friends and businesses don't even bother to open the email thinking it is a scam.....this is really annoying, help please.
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Message posted on 10 Aug 2023 04:59 PM - last edited: 10 Aug 2023 05:00 PM
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Re: When I compose an email, the words 'SKY.COM ALERT' appear in front of my email address??
Go to Settings > More Settings > Mailboxes > Your email address > Reply-to address and delete it here if it shows up and also make sure your name is set to what you want.
Then go to Settings > More Settings > Writing Email and make sure your default sending email is correct.
If you have to change anything here then logout and change your password:
https://skyid.sky.com/resetpassword/
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 10 Aug 2023 06:22 PM
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Re: When I compose an email, the words 'SKY.COM ALERT' appear in front of my email address??
It sounds like your account has been used by a scammer to send fake Sky emails.
Did you reply to an email asking you to verify/update/confirm your email?
Definitely change your password, and as well as checking the settings @caesarome suggested, check for any filters that may have been set up.
Message posted on 12 Aug 2023 02:33 PM
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Re: When I compose an email, the words 'SKY.COM ALERT' appear in front of my email address??
Thank you both, all now sorted thanks to your help and clear guidance.
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