This discussion topic has been answered Discussion topic: Wellsfargo appearing in front of my email address on emails as I send.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 06 Jul 2023 12:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
My address appears correctly in Sender space, when email arrives at destination it has Wellsfargo in front on my email address. Any return replies sent to me have Wellsfargo on and if I touch it my email address comes up next to it. (Apparently Wellsfargo is an American bank) I have no dealing or knowledge of. I phoned bank in America, thyewere not helpful had no idea. I have tried through my settings and can see no way off removing this. Can anyone help?
Best Answers
Message posted on 06 Jul 2023 01:27 PM - last edited: 06 Jul 2023 01:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I suspect your account has been compromised. Did you recently reply to an email asking you to update/verify your email? If so you gave your credentials to a scammer.
The first thing to do is change your password.
https://skyid.sky.com/resetpassword/
Then login to your online account:
https://skyid.sky.com/signin/email/
Then go to Settings - More Settings - Mailboxes and select your Sky email and correct your name there and remove any Reply-to address that has been set up.
Then Settings - More Settings - Filters and remove anything that you did not setup.
That should correct things.
Edit: Oops, didn't notice @caesarome had beaten me to it.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 06 Jul 2023 01:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Wellsfargo appearing in front of my email address on emails as I send.
Login to your online account:
https://skyid.sky.com/signin/email/
Go to Settings > More Settings > Filters and remove anything that you did not setup.
Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address
And again remove anything here that you did not setup.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 06 Jul 2023 01:27 PM - last edited: 06 Jul 2023 01:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I suspect your account has been compromised. Did you recently reply to an email asking you to update/verify your email? If so you gave your credentials to a scammer.
The first thing to do is change your password.
https://skyid.sky.com/resetpassword/
Then login to your online account:
https://skyid.sky.com/signin/email/
Then go to Settings - More Settings - Mailboxes and select your Sky email and correct your name there and remove any Reply-to address that has been set up.
Then Settings - More Settings - Filters and remove anything that you did not setup.
That should correct things.
Edit: Oops, didn't notice @caesarome had beaten me to it.
Message posted on 08 Jul 2023 02:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Wellsfargo appearing in front of my email address on emails as I send.
Thank you to the two replies. It worked once I realised it had to be done on computer not phone or iPad, I hope it has worked.
Message posted on 08 Jul 2023 03:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Wellsfargo appearing in front of my email address on emails as I send.
@Ulul wrote:It worked once I realised it had to be done on computer not phone or iPad, I hope it has worked.
I'm sure it has done, just don't reply to any more dodgy emails.😉
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page