02 Dec 2024 03:57 PM
Although I am receiving my emails instantly, it is suddenly registering the wrong time received. I did a test by sending an email to myself from my phone and when I looked at the email on my laptop, it's exactly 8hrs behind the time it was sent!
How do I correct this and what has gone wrong?
P.S I have run the appropriate tests.
CHAZ
02 Dec 2024 04:01 PM
Posted by a Superuser, not a Sky employee. Find out moreNot happening here, which suggests it's something to do with your settings.
What are the checks you've made?
02 Dec 2024 04:06 PM
Posted by a Superuser, not a Sky employee. Find out moreSounds like either your phone or laptop (more likely laptop) is set to the wrong time zone.
02 Dec 2024 04:53 PM
No the time zone is correct.
02 Dec 2024 04:59 PM
Posted by a Superuser, not a Sky employee. Find out moreHow do you acess your emails, do you login to the Sky website or use an app like Outlook ?
02 Dec 2024 05:06 PM
It's to do with outlook I think. I'm with BT but get all my mail through Outlook as my husband and I have several email accounts and like to see them all in one place. If I go into my mail through BT, it shows all the messages with the correct time and date!
In answer to your question, I've checked the Internet speed, time zone and language,
02 Dec 2024 05:14 PM
Posted by a Superuser, not a Sky employee. Find out moreIf it's only on Outlook, that apparently has it's own time zone settings.
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