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Discussion topic: WRONG TIME REGISTERED COMING INTO MY LAPTOP INBOX.

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This message was authored by CHAZ53 This message was authored by: CHAZ53

WRONG TIME REGISTERED COMING INTO MY LAPTOP INBOX.

Although I am receiving my emails instantly, it is suddenly registering  the wrong time received.  I did a test by sending an email to myself from my phone and when I looked at the email on my laptop, it's exactly 8hrs behind the time it was sent!

 

How do I correct this and what has gone wrong?

 

P.S I have run the appropriate tests.

 

CHAZ

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This message was authored by Mark39 This message was authored by: Mark39

Re: WRONG TIME REGISTERED COMING INTO MY LAPTOP INBOX.

Posted by a Superuser, not a Sky employee. Find out more

Not happening here, which suggests it's something to do with your settings.

 

What are the checks you've made?

This message was authored by jayach This message was authored by: jayach

Re: WRONG TIME REGISTERED COMING INTO MY LAPTOP INBOX.

Posted by a Superuser, not a Sky employee. Find out more

Sounds like either your phone or laptop (more likely laptop) is set to the wrong time zone.

CHAZ53
Topic Author
This message was authored by CHAZ53 This message was authored by: CHAZ53

Re: WRONG TIME REGISTERED COMING INTO MY LAPTOP INBOX.

No the time zone is correct. 

 

 

This message was authored by caesarome This message was authored by: caesarome

Re: WRONG TIME REGISTERED COMING INTO MY LAPTOP INBOX.

Posted by a Superuser, not a Sky employee. Find out more

How do you acess your emails, do you login to the Sky website or use an app like Outlook ?

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CHAZ53
Topic Author
This message was authored by CHAZ53 This message was authored by: CHAZ53

Re: WRONG TIME REGISTERED COMING INTO MY LAPTOP INBOX.

It's to do with outlook I think.  I'm with BT but get all my mail through Outlook as my husband and I have several email accounts and like to see them all in one place.  If I go into my mail through BT, it shows all the messages with the correct time and date! 

 

In answer to your question, I've checked the Internet speed, time zone and language, 

This message was authored by jayach This message was authored by: jayach

Re: WRONG TIME REGISTERED COMING INTO MY LAPTOP INBOX.

Posted by a Superuser, not a Sky employee. Find out more

If it's only on Outlook, that apparently has it's own time zone settings.

Manage time zone settings in Outlook - Microsoft Support

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