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Discussion topic: Update new number
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This message was authored by: nick+cyrille
Message posted on 13 Mar 2025 05:16 AM
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Update new number
I need to know how to update my new mobile number so that i can start accessing my Sky email account again.
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Mar 2025 08:04 AM
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Re: Update new number
If you still have access to your old mobile number, log in normally and y9u can then change the number here: https://accounts.sky.com/modify/mfa/methods
If not, and if you kept a note of your Recovery Code as Sky recommended,, you can use it to turn off 2 step verification, then set it up again with your new number
If y9u can't do either, you'll need to call Sky and they'll turn off 2 step verification for you.
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