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Discussion topic: Update contact details
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This message was authored by: Nikkie123
Message posted on 01 May 2026 08:44 PM
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Update contact details
I have changed my mobile number but when I try to update my details it sends the verification code to my old number that is no longer in use.
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 01 May 2026 08:50 PM
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Re: Update contact details
@Nikkie123 use your Recovery Code to turn off 2 step verification, then set it up again with the new number.
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