10 Nov 2023 11:04 AM
I am getting inundated by ads from "Nordace" who apparently sell Backpacks I have no interest in Nordace, or Back packs. I delete and it returns, I submit "feedback" nothing happens. This getting beyond a joke and has become HARRASMENT.
10 Nov 2023 11:08 AM
Posted by a Superuser, not a Sky employee. Find out moreYou mean advertising emails? Mark them as spam, before deleting them and eventually the spam filter will recognise them and divert them automatically to your Spam folder instead of passing them to your Inbox.
10 Nov 2023 11:08 AM
Posted by a Superuser, not a Sky employee. Find out moreYou mean advertising emails? Mark them as spam, before deleting them and eventually the spam filter will recognise them and divert them automatically to your Spam folder instead of passing them to your Inbox.
11 Nov 2023 09:53 AM
Mark thanks, I've tried everything else..contacted the advertising Company and they say it's not an email and down to Yahoo/ Sky who place the ad. It seems that Sky / Yahoo are breaking the rules here, by ignoring what their customer considers to be continuing harrassment despite asking for it to stop.
11 Nov 2023 09:59 AM
Posted by a Superuser, not a Sky employee. Find out more@Nortonian if you access your email via your browser, there's an ad (or two?) above your Inbox. As you rightly say, they're not emails. You can get rid of them either by installing an ad blocker, or by using an app instead of your browser to access Sky Yahoo Mail.
11 Nov 2023 03:16 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you are refering to the add placed at the top of your emails (if you don't use an ad blocker), that is hardly being "inundated".
02 Dec 2024 05:14 PM
I am using the app and I'm still getting them and some of them are very inappropriate. Seriously considering changing email provider
02 Dec 2024 05:22 PM
Posted by a Superuser, not a Sky employee. Find out more
@dawn1436 wrote:
I am using the app
What app, the Yahoo email app. If so then you don't need to change email provider as alternatives are to access your emails via the Outlook app instead or by logging into the Sky website here:
https://skyid.sky.com/signin/email/
02 Dec 2024 05:22 PM
Posted by a Superuser, not a Sky employee. Find out more@dawn1436 if these are emails, it seems that some Sky Yahoo Mail users are more affected than others. I don't get any spam emails via Sky Yahoo Mail.
By all means chane email provider,if they become a nuisance - try Gmail.
02 Dec 2024 10:45 PM - last edited: 02 Dec 2024 10:46 PM
Posted by a Superuser, not a Sky employee. Find out more
@dawn1436 wrote:I am using the app and I'm still getting them and some of them are very inappropriate. Seriously considering changing email provider
You don't say what app you are using.
Changing email supplier is obviously your choice, however most free providers will try to include some form of advertising.
03 Dec 2024 07:17 AM
I have a sky email address but have recently had to download the yahoo mail app
03 Dec 2024 09:43 AM
Posted by a Superuser, not a Sky employee. Find out more
@dawn1436 wrote:
but have recently had to download the yahoo mail app
Why do you have to download the Yahoo mail app, prior to using that how did you access your Sky emails ?
03 Dec 2024 02:43 PM
Via the email icon on my phone but it stopped working and insisted I used this Yahoo app!
03 Dec 2024 06:02 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat phone do you have and what was actually happening with that email app, if you were seeing an error message what did it say ?
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 80 minutes
New Discussion