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Discussion topic: sub-folder deletion in sky emails?

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This message was authored by kennedykathleen This message was authored by: kennedykathleen

sub-folder deletion in sky emails?

Folder ststes 'empty' but has a sub-folder attached. Trying to delete the 'empty' folder but advice is that "folder has to be empty to successfully delete"?  No sign of sub-folder 

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This message was authored by caesarome This message was authored by: caesarome

Re: sub-folder deletion in sky emails?

Posted by a Superuser, not a Sky employee. Find out more

Are you trying to delete this via your online email account or are you using an app or program like Outlook ?

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kennedykathleen
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This message was authored by kennedykathleen This message was authored by: kennedykathleen

Re: sub-folder deletion in sky emails?

Deletion attempt via online email account. 

This message was authored by caesarome This message was authored by: caesarome

Re: sub-folder deletion in sky emails?

Posted by a Superuser, not a Sky employee. Find out more

Do you also access your emails on another device like a mobile and use an use an app, to see if you can delete it via this instead.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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