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Discussion topic: Two step verification

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This message was authored by: steph2087

Two step verification

I no longer have access to the number used with my 2 step verification and i don't know my recovery code, i can't log into my emails please help

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This message was authored by: caesarome

Re: Two step verification

Posted by a Superuser, not a Sky employee. Find out more

@steph2087 

If you didn't make a note of the recovery code as you were advised to do when setting this up then your only option is to call Sky as they should be able to turn this off for you but it can take a number of days and you will need to find someone that knows how to do this so do be put off should they incorrectly tell you to go to Yahoo as Yahoo will not be able to help.

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