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This discussion topic has been answered Discussion topic: Turning off Sky 2 step verification

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This message was authored by: Bryan5

Re: Turning off Sky 2 step verification

Have you solved getting rid of Two Step Verification yet ? If so how ?

This message was authored by: Mark39

Re: Cancelling two step verification for access to my e-mail account.

Posted by a Superuser, not a Sky employee. Find out more

@Bryan5 don't use the Verification Code boxes. Tap on 'can't sign in with code' you'll then be asked to enter your Recovery Code.

This message was authored by: caesarome

Re: Cancelling two step verification for access to my e-mail account.

Posted by a Superuser, not a Sky employee. Find out more

@Bryan5 

To enter your recovery code you need to select the "can't sign in with code" link which is under the tiles for the verification code.

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This message was authored by: Freyjab

Re: Turning off Sky 2 step verification

Yes I went on yahoo and turned it off on there instead of sky 

This message was authored by: jayach

Re: Turning off Sky 2 step verification

Posted by a Superuser, not a Sky employee. Find out more

 @Freyjab wrote:

Yes I went on yahoo and turned it off on there instead of sky 


AFAIK there is so way you can turn off Sky 2FA via Yahoo, if you know better, please enlighten us.

This message was authored by: Bryan5

Re: Turning off Sky 2 step verification

How did you do it please ? Elucidate so I can try it too 

This message was authored by: Bryan5

Re: Turning off Sky 2 step verification

How did you do it please explain 

This message was authored by: Bryan5

Re: Two Step Varification Code

But my Recovery code has 5 digits and 3 Alpha letters and they don't get get ceepted in the 6 digitVerification boxes !!

This message was authored by: Bryan5

Re: Two Step Varification Code

the Verification Code boxes only take 6 digital numbers but my Recovery Code is 5 Numerical Digits and 3 Alpha...and are nt compatible

 

This message was authored by: Bryan5

Re: Turning off Sky 2 step verification

Did it work Dave ?

This message was authored by: Bryan5

Re: Turning off Sky 2 step verification

Even when I tick the box to Remember me...It still fdoes not remember me ....Why ?

This message was authored by: Bryan5

Re: Turning off Sky 2 step verification

Hmm....not sure that putting in a Revovery Code switches Two Step off but am willing to give a try

This message was authored by: caesarome

Re: Turning off Sky 2 step verification

Posted by a Superuser, not a Sky employee. Find out more

@Bryan5 

Go here:

https://skyid.sky.com/signin/email/

 

If you are asked to get a verification code, under this should be a small link that says "can't sign in with code" - select this and it is then here you should be able to enter your recovery code.

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This message was authored by: Bryan5

Re: Two Step Varification Code

Yes I have the same problem   5 NUMBERS & 3 Alpha letters don't get in the 6 digit Verificaton boxres...any other suggestioims anybody  please ?

This message was authored by: Mark39

Re: Turning off Sky 2 step verification

Posted by a Superuser, not a Sky employee. Find out more

@Bryan5 to turn off 2 step login, tap the 'can't sign in with code' link. You can then enter your Recovery Code.

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