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Discussion topic: Turning off 2FA on email

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This message was authored by juliuss This message was authored by: juliuss

Turning off 2FA on email

I turned 2FA on as it seemed like a good security idea but need to turn it off as having to use someone elses phone at the moment and the 2FA code goes to my old phone. Not workable of course, I have the recovery code but there doesnt seem to be a way to switch 2FA off using it? Anyone know how?

 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Turning off 2FA on email

Posted by a Superuser, not a Sky employee. Find out more

Click on the 'can't use code' link (I think that's the name,of the link) at the login page and you'll then be able to enter your Recovery Code.

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