0

Discussion topic: Translation of Emails

Reply
This message was authored by P30JMP This message was authored by: P30JMP

Translation of Emails

I occasionally need to send the odd email in French, but when I send, or forward an email in French it automatically gets translated to English.  No good at all if the recipient is actually French!

 

How do I switch off this feature?!

Reply

All Replies

This message was authored by Mark39 This message was authored by: Mark39

Re: Translation of Emails

Posted by a Superuser, not a Sky employee. Find out more

Where's the translation taking place? Before you send it, or when the recipient receives it?

P30JMP
Topic Author
This message was authored by P30JMP This message was authored by: P30JMP

Re: Translation of Emails

If I forward an email in French, it turns to English...you can see the original email below, which has been converted to English. 

When I wrote an email in French the other day, the recipient received an English translation...no good to him as he was French!

I really don't want my emails tampering with at all.

This message was authored by Mark39 This message was authored by: Mark39

Re: Translation of Emails

Posted by a Superuser, not a Sky employee. Find out more

Are you using an app or your browser? I can send an email in French from Sky Yahoo Mail via my browser and it arrives untampered in my Gmail Inbox, and vice versa. I think it must be a local setting of some sort?

P30JMP
Topic Author
This message was authored by P30JMP This message was authored by: P30JMP

Re: Translation of Emails

Its from my browser (Chrome)...perhaps its a setting in my Google account?

This message was authored by Mark39 This message was authored by: Mark39

Re: Translation of Emails

Posted by a Superuser, not a Sky employee. Find out more

Could be - or a Chrome setting? Just a further thought: are you switching keyboard language when you write an email in French? I don't know if that would prompt an translation on sending. When I tried it, I didn't.

This message was authored by caesarome This message was authored by: caesarome

Re: Translation of Emails

Posted by a Superuser, not a Sky employee. Find out more

@P30JMP wrote:

Its from my browser (Chrome)...perhaps its a setting in my Google account?


Have you tried this as it could be turned on by default (mine is):

 

  1. At the top right, click More Settings.
  2. At the left, click Languages.
  3. Under 'Google Translate', turn Use Google Translate on or off.
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by marty34567 This message was authored by: marty34567

Re: Translation of Emails

I have the same problem, I am using Sky mail and right click to use "Translate to English" and now when I try to send a message in Spanish ,it automatically translates to English, how can you turn off "Translate"

This message was authored by marty34567 This message was authored by: marty34567

Re: Translation of Emails

If it`s Sky mail right click on original email , there should be a drop down box with "translate to English" if its not bold press refresh that cancels the "translate" you can then reply in the language you want  

This message was authored by GD1 This message was authored by: GD1

Re: Translation of Emails

Posted by a Superuser, not a Sky employee. Find out more

@P30JMP  Chrome should allow you to turn off translation of French text on pages that display it.  

 

You should see something like this in the address bar when typing in french or viewing a webpage/email in chrome, untick the automatic translation

 

GD1_0-1696008639206.png

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Mark39 This message was authored by: Mark39

Re: Translation of Emails

Posted by a Superuser, not a Sky employee. Find out more

@marty34567 wrote:

I have the same problem, I am using Sky mail and right click to use "Translate to English" and now when I try to send a message in Spanish ,it automatically translates to English, how can you turn off "Translate"


Any of the previous replies help?

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion