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Discussion topic: Swap Email Address between Sky Accounts

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This message was authored by: Leet5096

Message posted on ‎11 Apr 2025 11:59 AM

Swap Email Address between Sky Accounts

If I have a secondary email address linked to a Sky ID, is it possible to get this moved to another Sky ID?

 

ie.

Sky ID = XXXXXXXXX_AT_Sky.com

Secondary address = ABC_AT_Sky.com

Can this secondary address be moved to Sky ID: YYYYYYYY_AT_Sky.com ?

 

Thanks

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎11 Apr 2025 01:10 PM

Re: Swap Email Address between Sky Accounts

Posted by a Superuser, not a Sky employee. Find out more

@Leet5096  Not afaik as you would probably need a new email address which sky no longer issue 


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This message was authored by: caesarome

Message posted on ‎11 Apr 2025 01:12 PM

Re: Swap Email Address between Sky Accounts

Posted by a Superuser, not a Sky employee. Find out more

@Leet5096 

If you have a secondary email address although it is linked to your main Sky ID you should be able to access it as can with your main one at Sky.com.

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Avatar for jayach
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Message posted on ‎11 Apr 2025 03:42 PM

Re: Swap Email Address between Sky Accounts

Posted by a Superuser, not a Sky employee. Find out more
@Leet5096 wrote:

If I have a secondary email address linked to a Sky ID, is it possible to get this moved to another Sky ID?

 

ie.

Sky ID = XXXXXXXXX_AT_Sky.com

Secondary address = ABC_AT_Sky.com

Can this secondary address be moved to Sky ID: YYYYYYYY_AT_Sky.com ?

 

Thanks

I believe it can, and you should be able to do it yourself.

 

Presumably it currently shows as a secondary address on your first ID, so remove it from there. It then becomes a "guest" account

You can then attach it to the other ID.

 

See Sky's help pages for advice:

Sky iD help | Sky Help | Sky.com | Sky Help | Sky.com

 

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