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Discussion topic: Get Rid of Enable Smart Features Screen?

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This message was authored by: Julieirvine

Get Rid of Enable Smart Features Screen?

I can no longer access my photos or docs at all. A screen pops up that says enable Smart Features. I cannot get past this without enabeling smart features but Norton security blocks it as unsafe. How can I get rid of the Smart Features Screen that's blocking me going any further?

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This message was authored by: Chrisee

Re: Get Rid of Enable Smart Features Screen?

Posted by a Superuser, not a Sky employee. Find out more

@Julieirvine I dont believe this screen is related to your Sky Broadband but rather something related to Google app like mail.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Julieirvine

Re: Get Rid of Enable Smart Features Screen?

Thanks but it says sky/yahoo on the top of it

 

This message was authored by: Chrisee

Re: Get Rid of Enable Smart Features Screen?

Posted by a Superuser, not a Sky employee. Find out more

@Julieirvine if so it is related to the Sky email service Yahoo powers so I am moving this to the correct forum.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: jayach

Re: Get Rid of Enable Smart Features Screen?

Posted by a Superuser, not a Sky employee. Find out more

I suspect this is browser related, or a "false positive" from Norton.

How exactly do you access your email?

Could you show us a picture of the error, obscuring any private details.

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