Suspended sky.com account, finally works

[Yashto]

My sky.com account  had been suspended. 

Just like many others who have suffered the same issue and got no where. The good news is I have now got my sky.com back working.

Calling yahoo to resolve.. didn't resolve

Calling sky for help..... many working cannot resolve. Sky have an internal department to whom you need to speak to and reinstate the sky.com

Because all my sky.com emails were redirected to my Gmail account in the past, this made my sky.com account inactive in the past and became suspended. 

1. Setup a new yahoo account

2 link the yahoo account with Gmail account 

3. Link your suspended sky.com account with new yahoo account 

Having taken the above steps, I now access to all  my sky.com emails

What a relief. 

Hope all in the same situation are able get access to their sky.com account. 

Ps view your yahoo and Gmail separately  to avoid inactivity mail account. 

[caesarome]

@Yashto 

Glad you have it back and now you have you do need to login here to your online account at least once per year to prevent this from happening again:

https://skyid.sky.com/signin/email/

[Mark39]

@Yashto as I understand it, your Sky Yahoo Mail was suspended as a preliminary step before it's deleted because of inactivity.

I'm not sure that the action you've taken will stop the deletion.

Have Sky confirmed that the suspension has been lifted?

[Yashto]

Hi Mark

I am now receiving my sky.com emails in my new yahoo account. 

No confirmation has been emailed to me from sky. Please note,  still cannot see the emails when logged into the my sky account.

[Yashto]

Just checked my Gmail account, sky.com emails are also now being received.  Great.....

[jayach]

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@Yashto wrote:

Because all my sky.com emails were redirected to my Gmail account in the past, this made my sky.com account inactive in the past and became suspended. 

1. Setup a new yahoo account

2 link the yahoo account with Gmail account 

3. Link your suspended sky.com account with new yahoo account 

Having taken the above steps, I now access to all  my sky.com emails

Could you explain just what you mean by link, and just how you did it? Did you use forwarding or collection?

If I understand you correctly, the Sky emails should have been visible in the Gmaill account all the time.

[Yashto · Accepted solution]

1. Open a new yahoo account 

2. From what I remember,  click onto (top left hand corner your round circle badge) to access settings 

3. Choose option to manage account.

4. Choose add account.

5. Type in your sky.com account (the suspended one)

Hopefully you can access your suspended sky.com 

• Let me know how you get on. 

[Yashto]

Also add your Gmail account here

[Mark39]

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@Yashto wrote:

1. Open a new yahoo account 

2. From what I remember,  click onto (top left hand corner your round circle badge) to access settings 

3. Choose option to manage account.

4. Choose add account.

5. Type in your sky.com account (the suspended one)

Hopefully you can access your suspended sky.com 

• Let me know how you get on. 

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If your account was suspended as the first step in the inactive account deletion process, I'm not convinced that doing this will prevent the deletion of your account from proceeding.

[Yashto]

Great news

I have just logged into my sky  account

1. Click on the top right corner symbol of animated person in a square 

2. Select yahoo mail. Great i can now see my emails.

However, if you click and select my messages, this takes  you to sky page

The message there is...

• This page is restricted,  sorry you cannot view this page.