This discussion topic has been answered Discussion topic: E-Mail Headings

This message was authored by: mercedes55 · ‎10 Sep 2025

After some security issues with my e-mail account when access was denied for a short period after reinstatement new emails now appear under "Archive" folder on my lap top and "Unread" under my mobile. How can I change the headings ? This might be a dumb question but I have not been able to solve it. Your help would be appreciated. Thanks Gordon

This message was authored by: caesarome · ‎10 Sep 2025

@mercedes55

If both Sky email accounts in your mobile and laptop are set up using the imap settings then login to your online account here and check your filters:

Go to Settings (the screw icon on the right hand side) > More Settings > Filters and remove anything that could be causing this to happen.

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This message was authored by: caesarome · ‎10 Sep 2025

@mercedes55

If both Sky email accounts in your mobile and laptop are set up using the imap settings then login to your online account here and check your filters:

Go to Settings (the screw icon on the right hand side) > More Settings > Filters and remove anything that could be causing this to happen.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This discussion topic has been answered Discussion topic: E-Mail Headings

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