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This discussion topic has been answered Discussion topic: Suspect email

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Message posted on ‎31 Oct 2023 08:10 AM

Suspect email

I have received an email from Sky saying that I have been ignoring emials to upgrade my email account.  I do not recall having received these.  It says that if I do not upgrade,my email account will be deactivated and that they started doing so from 18th October.   Is this genuine or a scam?

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This message was authored by: Mark39 Answer

Message posted on ‎31 Oct 2023 08:18 AM

Re: Suspect email

Posted by a Superuser, not a Sky employee. Find out more

It's not from Sky and is a widely reported attempt to scam you. There's no upgrade. Just mark it as spam, but otherwise ignore it. 

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This message was authored by: Mark39 Answer

Message posted on ‎31 Oct 2023 08:18 AM

Re: Suspect email

Posted by a Superuser, not a Sky employee. Find out more

It's not from Sky and is a widely reported attempt to scam you. There's no upgrade. Just mark it as spam, but otherwise ignore it. 

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Message posted on ‎31 Oct 2023 10:30 AM

Re: Suspect email

Thank you.  I thought it was.  When you say it is a widely reported scam, where has it been reported as I have not seen any warnings from Sky.  Thanks.

 

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Message posted on ‎31 Oct 2023 10:40 AM

Re: Suspect email

Posted by a Superuser, not a Sky employee. Find out more

They have this article up about this and other ones:

 

https://www.sky.com/help/articles/sky-scams-help

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Message posted on ‎31 Oct 2023 10:44 AM

Re: Suspect email

Posted by a Superuser, not a Sky employee. Find out more
@Annie68 wrote:

Thank you.  I thought it was.  When you say it is a widely reported scam, where has it been reported as I have not seen any warnings from Sky.  Thanks.

 

100's of posts just in this forum, we see them everyday, searching online also returns info on these scams which affects lots of providers, google email update scam

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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