Email
4

Discussion topic: Suspect email

Reply
Answered - Go to Answer
Annie68
What's this?
This message was authored by Annie68 This message was authored by: Annie68

Suspect email

‎31 Oct 2023 08:10 AM

I have received an email from Sky saying that I have been ignoring emials to upgrade my email account.  I do not recall having received these.  It says that if I do not upgrade,my email account will be deactivated and that they started doing so from 18th October.   Is this genuine or a scam?

Report post
Post 1 of 5
579 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
Mark39
What's this?
Superuser
This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Suspect email

‎31 Oct 2023 08:18 AM

Posted by a Superuser, not a Sky employee. Find out more

It's not from Sky and is a widely reported attempt to scam you. There's no upgrade. Just mark it as spam, but otherwise ignore it. 

View this Answer within the discussion

Report post
Post 2 of 5
574 Views
Reply

Did this answer not help you?

Reply

All Replies

Mark39
What's this?
Superuser
This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Suspect email

‎31 Oct 2023 08:18 AM

Posted by a Superuser, not a Sky employee. Find out more

It's not from Sky and is a widely reported attempt to scam you. There's no upgrade. Just mark it as spam, but otherwise ignore it. 

Report post
Post 2 of 5
575 Views
Reply

Did this answer not help you?

Annie68
What's this?
Topic Author
This message was authored by Annie68 This message was authored by: Annie68

Re: Suspect email

‎31 Oct 2023 10:30 AM

Thank you.  I thought it was.  When you say it is a widely reported scam, where has it been reported as I have not seen any warnings from Sky.  Thanks.

 

Report post
Post 3 of 5
559 Views
Reply
0 Likes
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Suspect email

‎31 Oct 2023 10:40 AM

Posted by a Superuser, not a Sky employee. Find out more

They have this article up about this and other ones:

 

https://www.sky.com/help/articles/sky-scams-help

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 4 of 5
555 Views
Reply
0 Likes
GD1
What's this?
Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Suspect email

‎31 Oct 2023 10:44 AM

Posted by a Superuser, not a Sky employee. Find out more
@Annie68 wrote:

Thank you.  I thought it was.  When you say it is a widely reported scam, where has it been reported as I have not seen any warnings from Sky.  Thanks.

 

100's of posts just in this forum, we see them everyday, searching online also returns info on these scams which affects lots of providers, google email update scam

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Report post
Post 5 of 5
553 Views
Reply
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion