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Discussion topic: Suddenly cannot send emails

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This message was authored by: HH99

Suddenly cannot send emails

Literally from the other day I am constantly getting a "mailer-daemon" response to every email I send, to multiple different emails. The emails I have been sending things to have worked literally hours before, so it is confusing as to what has happened suddenly for this to happen.

Anyone had it happen to them and know a fix?

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This message was authored by: Mark39

Re: Suddenly cannot send emails

Posted by a Superuser, not a Sky employee. Find out more

@HH99 what reason does mailer-daemon give for the failure?

This message was authored by: caesarome

Re: Suddenly cannot send emails

Posted by a Superuser, not a Sky employee. Find out more

@HH99 

What does the mailer-daemon say the reason for the failure is ?

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This message was authored by: HH99

Re: Suddenly cannot send emails

"Unable to deliver message after multiple retries, giving up." Is all it gives me, but I still recover emails

This message was authored by: jayach

Re: Suddenly cannot send emails

Posted by a Superuser, not a Sky employee. Find out more

?@HH99 wrote:

"Unable to deliver message after multiple retries, giving up." Is all it gives me, but I still recover emails


I assume you mean you still receive emails.

How are you sending these emails, are you using the webmail, or an app/client?

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This message was authored by: HH99

Re: Suddenly cannot send emails

Yeah I mean recieve. I've used web on my phone and laptop, and also the Apple mail app on my phone

This message was authored by: caesarome

Re: Suddenly cannot send emails

Posted by a Superuser, not a Sky employee. Find out more

So this is happening if you use the website and the apple mail app on your phone ?

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This message was authored by: jayach

Re: Suddenly cannot send emails

Posted by a Superuser, not a Sky employee. Find out more

@HH99 wrote:

I've used web on my phone and laptop, and also the Apple mail app on my phone


If you can't send via the web. I would suggest it has to be something basic, like a incorrect email address.

For the moment, just concentrate on getting the web working, I'm sure the phone app will work once that does.

How exactly does the error message show when you use the web, possibly a picture from the laptop (with any personal info obscured) would help us understand just what is happening.

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