Sky email

[Kel3]

Need some help moved to another broadband from sky, would really like to keep my email address as it a family one  what servers do I use for my emails  whe

at home do I still keep using the sky one or change to new broadband providers one, getting error messages with emails when home but seems to work ok when away from home. Sorry no clued upon this and can't seem to find info I'm looking for online.

 Thanks 

[GD1]

@Kel3  Is Sky/Yahoo your email provider?

[Kel3]

Yeh it is , keep getting error message when trying to load emails but works fine when out and away from the house. 🤦🏻‍♀️

[GD1]

@Kel3  Your post has been moved to the email forum where you will get better help as it's an email query rather than broadband issue

[caesarome]

You can access your emails here even if you are no longer a Sky customer as doing this at least once per month should keep the email account open:

https://skyid.sky.com/signin/email/

As for the servers try these:

Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes

Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes

[jayach]

@Kel3 

There should be no difference when accessing your Sky email from a different ISP.

Just what problems are you experiencing?